Court Reporter CEU

Court Reporter CEUCourt Reporter CEUCourt Reporter CEU
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FAQ

Court Reporter CEU

Court Reporter CEUCourt Reporter CEUCourt Reporter CEU
ABOUT
STORE
List of Lessons
Contact Us
FAQ
More
  • ABOUT
  • STORE
  • List of Lessons
  • Contact Us
  • FAQ
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  • filler@godaddy.com


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FREQUENTLY ASKED QUESTIONS

  HOW TO GET CREDITS         

  • First create a new account if you don't already have one.
  • Then browse which lessons you like.
  • Purchase  lesson in store (exam is a download, you download all 3 associated files).  Download each file once, making sure the file name or extension doesn't change, and download into same folder.
  • Open the lesson.  It is

  HOW TO GET CREDITS         

  • First create a new account if you don't already have one.
  • Then browse which lessons you like.
  • Purchase  lesson in store (exam is a download, you download all 3 associated files).  Download each file once, making sure the file name or extension doesn't change, and download into same folder.
  • Open the lesson.  It is an open-book quiz, so you can refer to the lesson while completing the quiz. 
  • When you are ready to take the quiz, do NOT open the quiz - open the Fill-in Form instead, fill in your information, then the quiz will open automatically.  If you skip the Fill-in Form, your certificate will be incomplete.
  • When you complete the Fill-in Form, the quiz will open automatically.
  • When you complete the quiz, hit the Submit button only ONCE and trust the process.  If you pass, your certificate will be emailed to you within the hour.  If you don't pass, retake the quiz.
  • Submit your certificate (or save it for proof) according to the rules of your jurisdiction(s). 


CAN I RETAKE PAST LESSONS?


Most jurisdictions allow you to retake a lesson if 3 years have expired or your NCRA 3-year cycle has expired.   Check your jurisdiction.









WHAT TYPES OF CREDITS ARE AVAILABLE?

Under the Products tab, you can choose from PDC (article) lessons worth .25 NCRA PDC/2.5 state hours


ARE YOUR CREDITS GOOD IN EVERY STATE?

Please check your own state's guidelines, but currently we are approved by the NCRA and all NCRA-compliant states EXCEPT Alabama.


We are approved in Texas for a subset 

WHAT TYPES OF CREDITS ARE AVAILABLE?

Under the Products tab, you can choose from PDC (article) lessons worth .25 NCRA PDC/2.5 state hours


ARE YOUR CREDITS GOOD IN EVERY STATE?

Please check your own state's guidelines, but currently we are approved by the NCRA and all NCRA-compliant states EXCEPT Alabama.


We are approved in Texas for a subset of our lessons (look under the "Texas" tab).


We are not currently pre-approved in GA or NJ.

troubleshooting guide

Issues and Solutions

WHERE IS MY  CEU HISTORY?

We moved servers at the end of 2024.   Your past CEU information is not available on this site.  If you need it, please email CourtreporterCEU@gmail.com and we will send it to you.


I JUST PASSED A QUIZ.  WHERE IS MY CERTIFICATE?

You MUST begin each quiz by first opening the associated fill-in form and inputting your information.  This is what puts your name, etc., on your individual certificate.  If you skip this quick and easy step and go right to the quiz, you will not automatically receive your certificate (which normally arrives within the hour).

If this happens, you can simply retake the quiz, but you must do it via the fill-in form.

Once you complete the fill-in form, the quiz opens automatically, like magic.


Be sure to put your correct email for your certificate to be sent to when you're filling out the fill-in form.  It doesn't have to match your account email, but you  need to consciously decide where you want to receive your certificate.


Your certificate should arrive well within the hour.   Be sure to check your SPAM folder if you don't see it in your inbox.  It will be sent from CRCEUpassfail@gmail.com.  Also make sure that CRCEUpassfail@gmail.com is white listed in your email server, especially if you are using a municipality email account.


WHY ISN'T MY QUIZ WORKING?

Another reminder here that all 3 lesson files (Lesson, but especially the FIll-in Form and Quiz) must be downloaded ONCE with their names and extensions intact, ie, into your download folder.  Otherwise, the Fill-in Form and Quiz will not find each other.


FORGOT PASSWORD?  

if you were a customer before 2025, you will need to open a new account.  If you had lessons pending through 2024, email us and store credit will be applied to your current account.  If you need past CEU history, email us and it will be sent.


If you need to RESET your password, promptly check in your spam folder for the reset email  Make sure CourtReporterCEU.com and secureserver.net are white listed in your email server, especially if you are using a municipality email account (otherwise it may not even reach your spam folder).


WHY DID I FAIL THIS QUIZ?

If you feel you should have passed and didn't, please contact us right away either via the website "Contact Us: button, or call/text directly to 206-382-9695.


If you experience any issue that is not mentioned here, please contact us as soon as possible so that we can resolve it.  We will honor your time with a refund or store credit if it's deemed to be appropriate.

email:  CourtReporterCEU.com@gmail.com

call or text:  206-382-9695

Copyright © 2025 Court Reporter CEU - All Rights Reserved.

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